Shipping Information
All of the orders are manufactured and/or packed and shipped with love from Vantaa, Finland.
The orders will arrive as a trackable parcel, especially the liners to protect their shape. The shipping fee includes packaging and postage expenses.
NOTE! There will be a break on ordering made to order and custom items during 16.6. - 16.7.23 Also, there is no shipping between 1 - 9.7.23. Thank you for your understanding.
Shipping to Finland
You can select wanted shipping at the checkout from these options:
Delivery option | Price | Note |
POSTI DOMESTIC PARCEL |
6,90 € |
Free shipping for
orders >120 €. |
MATKAHUOLTO NEAR PARCEL |
6,90 € |
Free shipping for orders >120 €. The transport is carbon neutral. To selected pickup point. |
POSTI HOME PARCEL |
14,90 € | Delivered to your home. |
POSTI XXS DOMESTIC PARCEL |
5,50 € |
For smaller items. Parcel is 3cm thick and is delivered to your mailbox. |
PICK-UP FROM 01400 VANTAA |
Free | Please arrange pick-up time once you receive the email stating the order is ready. |
Shipping to Sweden and Denmark
You can select wanted shipping at the checkout from these options:
Delivery option | Price | Note |
POSTI PICKUP PARCEL |
12,90 € |
Free shipping for |
UPS |
19,90 € |
Free shipping for orders >120 €. To selected pickup point. |
Shipping to Estonia and Latvia
You can select wanted shipping at the checkout from these options:Delivery option | Price | Note |
POSTI
PARCEL BALTIC
|
12,90 € |
Free shipping for
orders >120 €. |
UPS
STANDARD |
19,90 € |
Free shipping for
orders >120 €.To selected pickup point. |
Shipping to Belgium, Germany, Poland, The Netherlands and Spain (EU Providences)
You can select wanted shipping at the checkout from these options:
Delivery option | Price | Note |
POSTI PARCEL CONNECT |
15,90 € |
Free shipping for |
UPS
STANDARD |
19,90 € |
Free shipping for
orders >120 €.To selected pickup point. |
Shipping to Ireland
You can select wanted shipping at the checkout from these options:
Delivery option | Price | Note |
UPS STANDARD | 19,90 € |
Free shipping for
orders >120 €. |
Estimated delivery times
The delivery time depends on the ordered items. Made to order and custom made liners will be prepared for each order individually, and thus the delivery time is longer. If you order multiple items in one order, it will be shipped as one parcel and delivery time will be according to the longest estimate.
Please note, that these delivery times are estimates under normal circumstances and the holiday seasons or availability of the product may affect. In addition, Enni’s Collection cannot be held responsible for delay or failure to perform, if the delay or failure to perform is caused by circumstances beyond its reasonable control (i.e. force majeure).
Ordered items |
Estimated delivery time / Finland |
Estimated delivery time / Europe |
MADE TO ORDER LINERS |
10 - 18 business days |
14 - 22 business days |
CUSTOM MADE LINERS |
12 - 20 business days |
16 - 25 business days |
READY LINERS | 2 - 4 business days |
3 - 9 business days |
LEATHER CARE PRODUCTS |
2 - 4 business days |
3 - 9 business days |
FILLERS | 10 - 18 business days |
14 - 22 business days |
HANDBAG CHAINS, STRAPS & RINGS |
2 - 4 business days |
3 - 9 business days |
LADURÉE ITEMS | 2 - 4 business days |
3 - 9 business days |
Issues regarding non-collected parcels or faulty shipping information
Please note, that orders returning to us due to non-collection from the pick-up point are not the same as a return. In these cases, a fixed fee of 15,00€ will be deducted from the returned amount.
Similar regards also orders with faulty shipping information (e.g. faulty telephone number or address). In these cases if the order returns to us as non-deliverable, a fixed fee of 15,00€ will be deducted from the returned amount.
In both cases, if the customer still wants the order, a new shipping fee needs to be paid before shipping. Please take into account the storage time for items at the pick-up points as well as the shipping information on the order confirmation.
Issues regarding faulty items or damages during shipping
We encourage you to examine the delivery package and received items within a reasonable period of time after the delivery. Please check that the delivered order is complete and that the items are in good condition. In case the delivery is incomplete, or the items are otherwise defective or are not the items you ordered, please contact immediately by email at enni(at)enniscollection.com.
In case the package have been damaged in transportation please make a reclaim to the service provider (Posti/Matkahuolto/UPS) immediately.