Shipping Information

All of the orders are manufactured and/or packed and shipped with love from Vantaa, Finland. 

Estimated delivery times

The delivery time depends on the ordered items. Made to order and custom made liners will be prepared for each order individually, and thus the delivery time is longer.

An order containing multiple items will be shipped as one parcel and delivery time will be according to the longest estimate. 

Ordered items
Time 		Note
MADE TO
ORDER LINERS
14 - 30 days
Made for each order.
CUSTOM MADE

LINERS
14 - 30 days
Made for each order.
    READY LINERS     		3 - 10 days Ready to ship.
    FILLERS &

    DUSTBAGS
    14 - 30 days
    Made for each order.
    HANDBAG CHAINS &
    STRAPS
    3 - 10 days
    Ready to ship.
    HANDBAG RINGS &
    KEYCHAINS
    3 - 10 days
    Ready to ship.
    LADURÉE ITEMS
    3 - 10 days
    Ready to ship.
    LEATHER CARE
    PRODUCTS
    3 - 10 days
    Ready to ship.

     

    Please note, that these delivery times are estimates under normal circumstances and the holiday seasons or availability of the product may affect. 

    In addition, Enni’s Collection cannot be held responsible for delay or failure to perform, if the delay or failure to perform is caused by circumstances beyond its reasonable control (i.e. force majeure). 

    Shipping

    The orders will be shipped as a trackable parcel, especially to protect the shape of the liners. Once your order has been shipped, you will receive a confirmation email containing a tracking number.

    Shipping is available only to Finland (exc. Åland), and with these options:

    Delivery option  Fee* Note
    POSTI
    DOMESTIC PARCEL     		7.90 €
    To selected pickup point.
    MATKAHUOLTO
    NEAR PARCEL    		 7.90 €
    The transport is
    carbon neutral.
    To selected pickup point.
      POSTI
      HOME PARCEL       		15.90 € Delivered to your home.
      Excluded from free shipping.
      MATKAHUOLTO XXS
      PARCEL       		5.90 €
      For smaller items.
      To selected pickup point.

      PICKUP
      (01400 VANTAA)

      		 Free You will receive
      more details once
      the order is ready for pickup.       

       

      * Free shipping for orders over 75 €. The shipping fee includes packaging and postage expenses. 

      Issues regarding non-collected parcels or faulty shipping information 

      Please note, that orders returning to us due to non-collection from the pick-up point are not the same as a return. In these cases, a fixed fee of 15,00€ will be deducted from the returned amount.  

      Similar regards also orders with faulty shipping information (e.g. faulty telephone number or address). In these cases if the order returns to us as non-deliverable, a fixed fee of 15,00€ will be deducted from the returned amount.

      In both cases, if the customer still wants the order, a new shipping fee needs to be paid before shipping. Please take into account the storage time for items at the pick-up points as well as the shipping information on the order confirmation.

      Issues regarding faulty items or damages during shipping 

      We encourage you to examine the delivery package and received items within a reasonable period of time after the delivery. Please check that the delivered order is complete and that the items are in good condition. In case the delivery is incomplete, or the items are otherwise defective or are not the items you ordered, please contact immediately by email at enni(at)enniscollection.com.

      In case the package have been damaged in transportation please make a reclaim to the service provider (Posti/Matkahuolto/UPS) immediately.